Privacy Policy
Solventa Technologies BV ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform and services related to custom software development, IT consulting, cloud solutions, cybersecurity, and data analytics. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your personal data is handled with the highest levels of security and confidentiality.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Data: such as your name, postal address, phone number, and email address, especially when you contact us, request services, or subscribe to newsletters.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this service.
- Usage Data: information about how you use our online platform, including pages visited, time spent, and navigation behavior.
- Communication Data: records of correspondence you send to us and any responses we provide.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Respond to your inquiries and provide customer support.
- Customize and personalize your experience on our site.
- Send you updates about our services, including new offerings, changes, or marketing communications, where permitted by law.
- Protect the security and integrity of our systems and prevent fraud or unauthorized access.
- Fulfill legal and regulatory obligations.
Legal Basis for Processing
Under the GDPR, we process your personal data on the following bases:
- Your consent, when you have given it for specific purposes such as marketing communications.
- Performance of a contract, such as delivering consulting or software development services you request.
- Compliance with legal obligations applicable to us.
- Legitimate interests pursued by us, such as improving our platform and securing our systems, provided this does not override your rights.
Data Sharing and Disclosure
We do not sell your personal data. We may share data with trusted third parties under strict confidentiality agreements who assist us in delivering services, including technology providers, cloud service partners, and professional advisors. We ensure such parties comply with data protection laws. We may also disclose your information if required by law or to protect our rights.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.
Your Rights
You have certain rights under data protection laws, including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your personal data where lawful.
- The right to restrict or object to processing based on legitimate interests or marketing.
- The right to data portability, allowing you to obtain your data in a readable format.
- The right to withdraw consent at any time where processing is based on consent.
- The right to lodge a complaint with an appropriate supervisory authority if you believe your rights have been infringed.
To exercise your rights or for any privacy-related inquiries, you may send a written request to our physical address provided below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze usage, and support marketing efforts. You can manage your cookie preferences through your browser settings. Disabling certain cookies may impact the functionality of the site.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly reviewed and updated in line with advances in technology and industry best practices.
International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection measures are implemented to safeguard your information, such as standard contractual clauses or compliance with recognized data protection frameworks.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware of such data, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Solventa Technologies BV27 Innovation Lane
Suite 4B
Eindhoven, North Brabant
5617 BC
Netherlands
We are committed to addressing your privacy concerns promptly and transparently.